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AUTOMOTIVE ADVERTISING & MARKETING

Budget

Getting the Most from Your Ad Budget

How can an automobile dealer get the most out of his/her advertising budget? If they’re doing their own advertising, the answer is simple: they can’t. How can we be sure of this? Just as the dealer invests in tools to do their job properly and efficiently, we at JKR Automotive Advertising spare no expense to […]

Accountability

Accountability Should Be a Positive Thing

The right culture produces accountability – and when there’s accountability, the culture is what it should be. It’s the perfect synergy; culture and accountability go hand-in-hand. When everyone knows, embraces and appreciates their roles at an automotive dealership (or any business, for that matter), that dealership will flourish. Every relationship you have involves some […]

Nice Customer

The Nice Customer: Not Always Nice for Business

Don’t mistake a nice customer for a satisfied customer; they can often be two different things. What is a nice customer? He or she is much like the person described in the excerpt of the letter below. Many of you have seen it before, but even if you have, a gentle reminder certainly doesn’t hurt. […]

Leadership

Is Your Leadership Group Effective?

Is your leadership group providing the proper direction for your staff? It’s a good question; after all, just because someone is a manager, they’re not automatically a leader of people. When we think of leaders, we imagine high-level politicians, military leaders, CEOs and the like. Throughout history, people have needed those who can provide leadership; […]

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Recent Posts

Post-Pandemic Dealer Gross Profits are Down – But They Don’t Have to Stay There!
March 13, 2024

It is no secret that dealer gross profits per vehicle are down sharply in the post-COVID automotive world. According to a recent article in Automotive News, gross profits of the six largest publicly traded dealership groups plunged significantly from Q4 2022 to Q4 2023. One of them was actually down 35% per vehicle!

The article explains: High interest rates, more expensive vehicles and a steadier post-pandemic supply chain continue to soften demand and bring it closer to pre-pandemic levels. Still, new-car buying has remained strong overall …

This means that, while sales volume is similar, overall bottom lines are lower for many dealers due to the reduced gross profits. What about your dealership?

Being Realistic
It’s time to turn the page! The time for dealers to simply be order takers for people willing to pay MSRP for a vehicle (and in some cases more) has passed and dealers have to work hard once again to achieve acceptable gross profits.

Selling a high volume of cars doesn’t control gross profits, no matter how much you wish this was the case. Correct processes and menu pricing – and strict adherence to them – do!

What kind of processes?
∙ Slow down the transaction! Your sales staff has to once again sell the customer on the features and benefits of every new and pre-owned vehicle on your lot.

∙ Your salespeople and managers should devalue the customers’ trade-in value (politely, of course) as much as possible. After all, if the customer expects you to lower your price, shouldn’t you be able to do the same on their trade? Remember, you’ll have to fix it up, put your name on it and resell it to someone else with all the tenacity you would a brand-new car. So make sure you buy it right … because the profit is made when you buy it, not when you sell it!

∙ To that end, management should be ready and willing to leave the desk and do thorough walk-arounds on each trade to ensure the best outcome for the dealership.

The Cure for Low Gross Profits
If you are like a lot of dealers these days, you could use some good news. Here it is: while you may not have the capability to achieve profit margins similar to those you enjoyed during the pandemic, they could likely be improved. JKR’s clients enjoy the benefit of attracting not only more customers, but better ones, too!

If meeting and exceeding your sales goals (and increasing gross profits at the same time) sounds great to you, you need to call us. Don’t settle for reduced gross profits when help is out there to get you closer to where you’d like to be.

Want to know how we do it? Reach out to Senior Partner Richard Brauns (407) 701-4233 or Partner/Vice President Jon Albert (407) 718-2494 today.

JKR Automotive Advertising: We Move Cars.

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